Exchange: ESM Missing Public Folder Tree

Summary:

When expanding ESM, your public folder tree is missing, however users can navigate through the public folder tree in Outlook.

Cause:

You are missing your "msexchpftree" attribute in your configuration partition in Active Directory. Verify that CN=Public Folders exists in the following path:

From ADSI edit,
CN=Services,CN=Microsoft Exchange,CN=ORGANIZATION,CN=Administrative
Groups,CN=administrative_group,CN=Folder Hierarchies, (CN=Public Folders should exist)


Resolution:

From ADSI edit, navigate to CN=Services,CN=Microsoft Exchange,CN=ORGANIZATION,CN=Administrative
Groups,CN=administrative_group,CN=Folder Hierarchies. What you need to do is right click your CN=Folder Heirarchies and click new object and select msexchpftree. Enter Public Folders as the CN name, click next and click more attributes. Enter the Distinguished name CN=Public Folders,CN=Folder Hierarchies,CN=First Administrative
Group,CN=Administrative Groups,CN=MSexchange911,CN=Microsoft
Exchange,CN=Services,CN=Configuration,DC=Domain,DC=net
Copy this distinguished name as you will need to paste it into another attribute. Click OK. Now you will need to locate your public folder store in ADSIEDIT.

Microsoft Exchange -> Org name -> Administrative Groups ->
First Administrative Group -> Servers ->
Server
name -> Information Store -> First Storage Group
On the right pane, go to the properties of the "public folder store". Select the property to view: "msExchOwningPFTree" and paste that DN from earlier, click OK. Verify that the public folder tree is now visible in ESM.


James Chong (MVP)
MCITP | EMA; MCSE | M+, S+
Security+, Project+, ITIL
msexchangetips.blogspot.com
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